At HI PET DESIGN, we believe that creating a custom heirloom should be a joyful and transparent experience. This guide will walk you through every step of our seamless process, from the moment you upload your photo to the day your masterpiece arrives at your door.
The 5-Step Journey to Your Custom Keepsake
Step 1: Select & Order
Choose the perfect canvas for your memory.
Begin your journey by exploring our collection. Find the product that perfectly suits your story—whether it's a cozy blanket for cuddles or a striking piece of wall clock. Once you've found your match, securely complete your order.
Browse our curated collections
Select your preferred size and options
Complete your secure checkout
Step 2: Upload Your Photo
Send us the foundation of your artwork.
After ordering, you'll receive a dedicated link to upload your photo(s). This is the most crucial step for a perfect result.
For Optimal Results:
| DO's ✅ | DON'Ts ❌ |
|---|---|
| High-resolution, clear image | Blurry or pixelated photos |
| Good, natural lighting | Strong shadows on faces |
| Clear view of both faces | Cluttered backgrounds |
Step 3: Design & Approve
Where our artists work their magic.
This is where the transformation happens. Our artists craft a unique, hand-drawn style digital portrait from your photo. You will receive a preview via email for your final approval before anything goes to print.
This step includes:
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Hand-drawn digital illustration
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Email preview within [X] business days
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Opportunity for minor revisions
Step 4: Craft & Quality Check
Meticulous creation of your heirloom.
Once you approve the design, we begin production. We use only premium materials—from plush fabrics to fine ceramics. Each item is meticulously crafted and undergoes a strict quality check to ensure it meets our high standards.
Step 5: Ship & Reveal
The grand unveiling at your doorstep.
Your keepsake is lovingly packaged and shipped directly to you. We provide a tracking number so you can anticipate the moment of the big reveal—when a cherished memory becomes a tangible piece of your home.
Ready to Begin Your Custom Journey?
The path to creating a timeless tribute to your little tribe is simple and secure. We're here to guide you every step of the way.
[Browse Our Collection & Start Your Order]
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